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Store Policy

Updated at 2023-02-11

At Nav Giftshop, we want to give our customers the most enjoyable shopping experience that keeps them returning to our store repeatedly. That's why we believe our store policies should be fair, clear and transparent. Below you'll find a list of all our policies. If you can't find the information you're looking for - please don't hesitate to contact us today!


The purpose of this privacy policy is to inform users of our Site of the following: 

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.

By using our Site, users agree that they consent to the following:
1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data, We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. Without notifying you first, we will not collect
additional data beyond the data listed below. We receive, collect and
store any information you enter on our website or provide us in any other way. In addition, we collect
the Internet protocol (IP) address used to connect your computer to the Internet, login, email address;
password; computer and connection information and purchase history. We may use software tools to
measure and collect session information, including page response times, length of visits to certain
pages, page interaction information, and methods to browse from the page. We also collect
personally identifiable information (including name, email, password, and communications), payment
details (including credit card information), comments, feedback, product reviews, recommendations,
and personal profile.
When you conduct a transaction on our website, as part of the process, we collect the personal information
you give us, such as your name, address and email address. Your data will be used for
the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices
and promotional messages;
4. To create aggregated statistical data and other aggregated or inferred Non-personal
Information, which our business partners or we may use to provide and improve our respective
5. To comply with any applicable laws and regulations.

How We Use And Store Your Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or
indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this
Privacy Policy.
Our company is hosted on the platform. provides us with an online platform to sell our products and services to you. Your data may be stored through's data
storage, databases and the general applications. They store your data on secure servers behind
a firewall.
All direct payment gateways offered by and used by our company adhere to the standards set
by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like
Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure
handling of credit card information by our store and its service providers.

Whom We Share Personal Data With
We may disclose user data to any member of our organization who reasonably needs access to user data
to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company if we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and
have no control over their privacy policies and practices.

How We Protect Your Personal Data
We use the most powerful available browser encryption to protect your security and store all our data
on servers in secure facilities. All data is only accessible to our employees. Strict confidentiality
agreements bind our employees, and a breach of this agreement would result in the employee's
While we take all reasonable precautions to ensure that user data is secure and that users are protected,
there always remains the risk of harm. The Internet as a whole can be insecure at times, and therefore
we cannot guarantee the security of user data beyond what is reasonably practical.

How Do We Communicate With Our Site Visitors?
We may contact you to notify you regarding your account, troubleshoot problems with your account,
to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or
questionnaires, to send updates about our company, or as otherwise necessary, to contact you to enforce
our User Agreement, applicable national laws, and any agreement we may have with you. For these
We may contact you via email, telephone, text messages, and postal mail.

Cookie Policy
A cookie is a small file stored on a user's hard drive by a website. Its purpose is to collect data relating
to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can
also disable cookies entirely in your internet browser, which may decrease the quality of
your user experience.

We reserve the right to modify this privacy policy at anytime, so please review it frequently. Changes
and clarifications will take effect immediately upon their posting on the website. Suppose we make material

changes to this Policy. In that case, we will notify you here that it has been updated so that you know what

information we collect, how we use it, and under what circumstances we use and disclose it.

Return & Refund Policy
Thanks for shopping at NAV GIFTSHOP. We appreciate the fact that you like to buy the stuff we build. We also want to make
sure you have a rewarding experience while exploring, evaluating, and purchasing our products.
As with any shopping experience, some terms and conditions apply to transactions at NAV GIFTSHOP. We'll be as brief
as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at NAV GIFTSHOP,
you agree to the terms below along with Policy.
If there's something wrong with the product/service you bought, or if you are not happy with it, you have two weeks to issue a
refund and return your product/service.
If you would like to return a product, the only way would be if you follow the subsequent guidelines:
l The product has to be in the packaging we sent in the first place.

We at ourselves to serve our customers with the best products. Every product you choose is thoroughly inspected,
checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that
you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), 
you will be refunded once our team confirms your request.

We carry out a thorough quality check before processing the ordered item. We take utmost care while 
packing the product. At the same time, we ensure that the packing is good so the items won't 
get damaged during transit. Please note that NAV GIFTSHOP is not liable for damages caused 
to the items during transit or transportation.

We will revise your returned product as soon as we receive it, and if it follows the guidelines 
addressed above, we will proceed to issue a refund for your purchase. Your refund may take a couple 
of days to process, but you will be notified when you receive your money.

NAV GIFTSHOP is not responsible for return shipping costs. Every shipping has to be paid by the 
customer, even if the item had free shipping in the first place, the customer has to pay for the 
shipping in return.

Your Consent

By using our website, registering an account, or making a purchase, you at this moment consent to our 
Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our 
Service and policies. Unless otherwise required by law, those changes will be prominently posted 
here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund 
Policy. You can delete your account if you do not want to agree to this or any updated Return & Refund Policy.

Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, 
don't hesitate to contact us, and we will discuss any of the issues you are going through with our 

● Via Email:

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